Individual Player/Team FAQ's

I don’t have a team. Can you find me one?
Your best chance of playing is to register for an individual team. Occasionally we do get requests from teams for players, and we can connect you with a team, however this is only once all individual teams are full for your chosen league. Additionally, you can check out the Players Needed application on the Urban Rec Facebook page to see if any existing teams may need players.

What are individual teams?
Individual teams are “shell” teams that are created by Urban Rec. They are opened up for registration, with a specific number of male and female spots available, and will close for registration once these spots have been filled. Individual teams are all recreational teams, and are a great place to meet new people while playing a sport that you love!

I’m not very good/am new to the sport. Will I fit in on the team?
Of course! Individual teams are recreational teams and will play in the lowest division, so the focus is more so on having a good time. This doesn’t necessarily mean that every player is new to the sport, but as the game is slower than an intermediate or competitive league, it is a great place for players to practice their skills!

Can I speak to the other players on the team before registering?
Due to our privacy policy, we are unable to release any member information. Once you register for a team, you will have access to your team roster as well as your roster’s contact information. You may then contact your teammates to discuss any league related matter.

Can I try the team out before registering to see if it’s a good match?
Unfortunately, no. Registration will only remain open as long as space on the team is available, and most of our teams fill very quickly. If you wait until the league starts, you will likely be too late to even register for the team. Additionally, in order to participate in any Urban Rec league, you must be an Urban Rec member and must be listed on the team roster. There are no “drop-ins”. This is a requirement of our insurance company.

I have a friend that wants to join a team with me. How do I make sure we are on the same team?
When you go to register as an individual player, you will need to select a specific team to register to. As long as you and your friend select the same team name when registering, you will be playing together. As teams are capped, if you are planning to register with a friend, it is highly recommended that you register early and at the same time. If one player registers at a later date, your chances of playing on the same team are reduced as the team may have filled up. If you are concerned about registering together, as long as you both have active Urban Rec accounts, you can call 604-879-9800 to register over the phone. This way, we can let you know exactly how many spots are still open and can register you together, securing two (or more) spots on the team. Payment is required at the time of registration.

I’m a skilled player. Can I join an individual team?
All of our individual teams are rated as “recreational”. As long as you are just there to play for fun and don’t mind playing with beginners, then of course you can join the team! Please make sure that you keep the level of sportsmanship high and lead by example.

I’ve registered for an individual team. Now what?
Once registered, you will receive a confirmation e-mail in the next few days with your league information. This e-mail will contain start and end dates, location, and other important points for your league. Please read over the information and familiarize yourself with your upcoming league. You will also notice your team listed on your Urban Rec dashboard. Your dashboard will include additional information such as league location, rules, schedule, and a list of your team roster. Feel free to take a look at your roster and watch as your team grows. You may even want to send a quick e-mail to introduce yourself, which can be done through the Team Maintenance tab.

Do individual teams hold practice?
Once your team is created, it is up to you all to decide how you want to run your team. You may choose to keep things casual and simply show up once a week for your game. Or perhaps your team is eager to improve your skills and would like to practice outside of league play. That is completely up to you all as a team. Any additional practices are independent of Urban Rec. They are not mandatory.

I want to register but can’t make a couple of games. Is this alright?
All of the individual teams allow for additional players to register, so there should be plenty of players to sub. If you will be away and cannot make a game, please try and give your team as much notice as possible. This way, they will have time to ensure that there will be enough players present at that game, and if necessary recruit a substitute player to fill in for you. If you will be recruiting a substitute player, please inform Urban Rec so we may add them to the roster and ensure that their waiver is up-to-date PRIOR to playing with your team. Additional subs can only be used to replace a registered player that cannot make a game and are not meant to increase the size of your line-up.

What happens if my team doesn’t get enough players before the season starts?
Each sport is a little bit different with regards to the minimum number of players required to make the team viable. Your team does not need to be sold out in order to be scheduled, but you do need, at the very least, the minimum number of players required to field one line-up. If a team is at risk of not getting enough players, you will be notified by e-mail and provided with options. If we are unable to get enough players to register, your team may fold and your registration fee will be refunded.

What if I need to cancel my registration?
When you register for a team, it is a commitment. If your plans have changed and you are unable to play in the league, please contact Urban Rec to let us know as soon as possible. As per our Refund Policy, we are only able to cancel your registration and provide you with a partial refund of your fees if we are able to resell your spot on a team. If your spot sells prior to the start of a season, we will refund your registration fees minus a $25 administrative fee. If the season has already started and/or your spot does not sell until later in the season, you will be refunded your registration fee minus the cost of however many weeks have passed until your spot has sold and the $25 administrative fee. If we are unable to sell your spot, we are unable to provide you with a refund.

Do I need any equipment?
All sports equipment will be provided for you, with the exception of personal sports gear (such as running shoes, cleats, or shin pads) and personal softball equipment (gloves and bats). Personal protection and equipment is completely up to you as a participant. All other equipment, such as balls, sticks, goalie padding, and nets, will be provided.

I see that a team is sold out/I don’t see a team. Will you open another individual team for registration?
If you do not see a team listed for registration in the league of your choice, the league either does not offer individual registration or the team is already full. If an individual team did exist and has been filled, there may be a chance we can open a second individual team. Second individual teams are typically only opened if we receive feedback that they are needed. Please contact Urban Rec if you do not see the individual team you are hoping for. Even if we are unable to open a new individual team, we may be able to connect you with an existing team that may need players. Additionally, you can check out the Players Needed tab on the Urban Rec Facebook page to see if any existing teams may need players.